EASY RETURNS | CASH ON DELIVERY AVAILABLE | FREE SHIPPING ALL OVER INDIA!

Frequently Asked Questions

 

How do I place an order?

Momzjoy.com is a user friendly website designed to offer a fun shopping experience to its customers. Once you have selected the product, select the color and size. And add it to the cart. Continue shopping or checkout to confirm your order.

Which methods of payment do you accept?

We accept payment through debit cards, credit cards, net banking and cash on delivery. PayUmoney is our payment gateway partner.

When Will I Be Charged?

Customers are charged when they finalise their order online. If you have a discount code, enter it in the field while placing the order online.

Can I Place My Order Over The Phone?

If you are not comfortable placing the order online and need assistance for the same, feel free to contact our customer service team on +91-9560516480 between 10:00 am to 5:00 pm and we will help you place your order.

Will I Be Charged Customs & Import Duties?

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

What Size Should I Buy?

Momzjoy makes it easy to select the size of its styles while you place the order. We suggest you order Momzjoy equivalent size of your pre-pregnancy size. i.e. if your pre-pregnancy size is Large, you must order large of Momzjoy products during your pregnancy. Kindly see our detailed size guide for further information or contact us at contact @momzjoy.com for any assistance.

Where Is My Order?

In case your item does not arrive within the guaranteed period, please contact our customer service team at contact@momzjoy.com.

When will my order reach me?

We are proud to announce that our delivery partner is ShipRocket and together we aim to ensure timely delivery on your doorstep. Your orders will reach you in maximum 7-10 working days.

Can I Change My Order After Placing It?

Unfortunately, we cannot make changes to your order once it is confirmed online. However, you can return the item and amount will be credited to your account which can be used for next shopping again. Please read our returns policy for more details.

Can I return my order?

We try our best so that you do not feel the need of returning our order. However, if you feel so due to any reasons, you must request return within 7 days from the date of parcel arrival. Kindly read our returns policy for further information or to request a return

Do I Have Any Chances Of Skin Allergy?

Unlikely. All our garments are made in non-polyester soft fabrics that do not cause any skin allergies. However, if you do experience discomfort, kindly discontinue to wear that product and consult your doctor if necessary. Also, write to us at contact@momzjoy.com so that we can take necessary action. Momzjoy.com disclaims all responsibility for any resulting damages, injuries or expenses related to causes created by wearing the garments.

Join our Mailing List

Subscribe to get a special discount worth Rs 300*